Privacy Policy
Last Updated: 20th August 2025
Collection of Personal Data
We collect personal data that is necessary for us to provide dental care and services. The personal data we may collect includes, but is not limited to:
Full name, NRIC/passport/identification numbers
Contact information (address, telephone number, email)
Date of birth, gender, and nationality
Medical and dental history
Health information, X-rays, images, and photographs
Insurance details and billing information
Any other details you submit to us
Use of Personal Data
We may use your personal data for the following purposes:
To provide dental treatment and care
To schedule and confirm appointments
For billing, payment processing, and insurance claims
To communicate with you regarding your dental care or clinic updates
To process and respond to your enquiries, feedback, or complaints
To comply with applicable laws, regulations, and professional obligations
For internal record keeping and quality assurance purposes
Disclosure of Personal Data
Your personal data may be disclosed, where necessary, to:
Dental professionals and staff within Neusmile Dental
Laboratories, diagnostic centers, and other healthcare partners
Payment processors and insurance companies
Government agencies, statutory boards, or authorities when required by law
Any other party you authorize us to disclose your information to
Protection of Personal Data
We are committed to ensuring that your personal data is secure. We implement appropriate administrative, physical, and technical measures to prevent unauthorized access, disclosure, modification, or misuse of your information.
Retention of Personal Data
Personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.
Access and Correction
You have the right to request access to, and correction of, your personal data held by us. Please contact us at the email address below for such requests.
Withdrawal of Consent
If you wish to withdraw your consent to our use or disclosure of your personal data, please contact us. Please note that this may affect our ability to provide dental services to you.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to ensure consistency with any developments to our services or legal requirements. The most current version will always be available at our clinic and on our website.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Neusmile Dental
Address: 988 Upper Serangoon Road #01-23,
Stars of Kovan, Singapore 534733
Email: care@neusmiledental.com
Tel: 6286 0616
Find Us
Clinic Location
Address: 988 Upper Serangoon Road #01-23,
Stars of Kovan, Singapore 534733
By Car: Parking is available at the basement car park of Stars of Kovan, and around Heartland Mall
By Bus: Bus services at nearest bus stops (Kovan MRT Station 63039)
80, 81, 82, 101, 107, 107M, 112, 113, 115, 119, 136, 153
By MRT: Nearest station is Kovan Station NE13 (exit B Simon Road)
Ready for a Healthier, Brighter Smile?
Schedule your appointment today and take the first step toward confident, comfortable dental care. We’re here to help you smile with ease—book now!
